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VED-HUB
Data Protection & Advertising Compliance

Privacy Policy

This Privacy Policy describes how VED-HUB (ved-hub.in) collects, uses, stores, and protects your personal data when you visit our website, register an account, or place orders.

Last Updated: November 2026 • Effective for all users of ved-hub.in
Commitment to Your Privacy & Data Security

We value your trust. We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. All payment details are processed through secure, encrypted, PCI-DSS certified payment gateways.

1Information We Collect

When you browse, register, or order from ved-hub.in, we may collect the following categories of information:

  • Personal Identification Data: Full name, email address, contact phone number, and delivery addresses provided during account registration or checkout.
  • Order & Transaction Information: Items purchased, order numbers, transaction dates, invoices, and chosen payment methods (e.g., Cash on Delivery, UPI, Cards, Net Banking). Note: We do not store sensitive credit/debit card numbers or CVVs on our servers.
  • Device & Log Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and network diagnostic timestamps.
  • Communications: Inquiries, customer support messages, emails, or helpline correspondence sent to our support desk.

2How We Use Your Information

We process your personal data strictly for lawful e-commerce operations, including:

  • Fulfilling, packaging, and dispatching your product orders via trusted courier partners.
  • Sending essential order confirmations, shipping tracking updates, and invoices.
  • Providing customer support, handling 7-day return/replacement requests, and resolving inquiries.
  • Preventing fraudulent transactions and ensuring overall website security.
  • Complying with statutory legal obligations under Indian taxation (GST) and e-commerce consumer laws.

3. Google AdSense & Third-Party Advertising Policy

This website uses Google AdSense to display relevant advertisements to visitors. To ensure full compliance with Google AdSense program policies, please note the following:

  • Third-Party Vendors & Cookies: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website (ved-hub.in) or other websites on the Internet.
  • DoubleClick DART Cookie: Google's use of advertising cookies enables it and its partners to serve ads to users based on their visits to our site and/or other sites on the Internet.
  • Opting Out of Personalized Ads: Users may opt out of personalized advertising by visiting Google's Ads Settings at Google Ads Settings.
  • Alternatively, users can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info/choices.

4Cookies & Local Storage

We use first-party session cookies (such as vedhub_session) solely to authenticate user logins, preserve shopping cart contents, and maintain your wishlist.

You have the ability to accept or decline cookies through your browser settings. However, disabling all functional cookies may prevent you from logging in, maintaining items in your cart, or checking out.

5Information Sharing & Third Parties

We share user information only with trusted service partners required to complete our service to you:

  • Logistics & Courier Partners: Recipient name, delivery address, and phone number are shared with our logistics partners (e.g., Delhivery, BlueDart, India Post) to ensure accurate parcel dispatch.
  • Payment Gateways: Transaction amounts and order identifiers are securely transmitted to RBI-authorized payment processors (e.g., Razorpay) under end-to-end 256-bit TLS encryption.
  • Legal Authorities: We may disclose information if mandated by a formal warrant, court order, or governmental law enforcement inquiry under Indian jurisdiction.

6Data Protection & Security Measures

We implement industry-standard physical, technical, and managerial safeguards to protect your personal information against unauthorized access, loss, or alteration. All communication with ved-hub.in is secured using modern HTTPS / TLS 1.3 encryption. Passwords stored in our database are irreversibly hashed using standard bcrypt algorithms.

7Your Data Rights

In accordance with the Digital Personal Data Protection Act (DPDP) and IT Rules, you have the right to:

  • Access and review the personal information associated with your account at any time via My Account.
  • Update or correct inaccurate contact details or shipping addresses.
  • Request the closure and deletion of your user account by submitting a request to our Grievance Officer.

8Grievance Officer & Contact Information

In accordance with the Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules 2020, the contact details of the Grievance Officer for VED-HUB are provided below:

Designation: Data Protection & Grievance Officer

Entity: VED-HUB Internet Services

Official Domain: ved-hub.in

Email: support@ved-hub.in

Helpline: +91 98765 43210 (Mon - Sat: 9:00 AM - 8:00 PM IST)

Postal Address: Commerce Hub, Bandra Kurla Complex, Mumbai, Maharashtra 400051